Tracking your order

How long will it take to arrive?

All UK orders of Hand Sanitiser are dispatched the next working day via Royal Mail 2nd Class. 

Orders placed for delivery in America, Canada, Australia and the UK for Jewellery items will typically take 10-15 days to arrive with you, however during holiday season (such as Christmas & Chinese New Year) please allow a couple of extra days. For Europe and the rest of the world delivery times will typically be 12-24 days. 

Why is my order taking so long?

There can sometimes be delays in order time due to customs clearance, logistics holdups, holiday season, and other factors.  Please understand that we cannot always control this.  Delays can sometimes happen due to these things, so we ask that you remain patient.  If your order doesn't arrive, we will issue you a full refund.  

Will my item get to me before……?

If you plan to give one of our items as a gift, please bear in mind the shipping times linked to our service. We do not recommend buying fixed date items such as birthday presents or holiday items during the same month. There is a risk of the item not arriving on time. We are not held responsible for items that do not arrive before your required date.